Privacy Policy
Elevate Climate User Privacy Policy
This Elevate Climate (“Elevate Climate”) privacy policy (“Privacy Policy”) describes how information about you may be used and disclosed in connection with your use of our web portal and otherwise. Please review it carefully.
NOTICE AT COLLECTION OF INFORMATION: This is to notify you, at or before collecting personal information about you, of the categories of personal information we collect and the purposes for which the personal information will be collected. Please see Section 1.1 TYPES OF INFORMATION, 2.1 INFORMATION WE COLLECT, and 2.2 USE OF PERSONAL INFORMATION.
The effective date of this Privacy Policy is December 1, 2024, which is when this Privacy Policy was last updated.
Table of Contents
1. GENERAL PROVISIONS
1.1. TYPES OF INFORMATION WE MAY COLLECT
1.2.OUR COOKIES
1.3. THIRD-PARTY COOKIES
1.4. DATA RETENTION
1.5. SECURITY OF INFORMATION
1.6. NOTICE REGARDING CHILDREN AND MINORS
1.7. DISPUTES
1.8. YOUR RIGHTS
1.9. YOUR CHOICES REGARDING YOUR INFORMATION
1.10. APPEAL OF OUR DECISIONS
1.11. OUR USES AND DISCLOSURES
1.12. OUR RESPONSIBILITIES
1.13. CHANGES AND AMENDMENTS TO THE TERMS OF THIS NOTICE
1.14. CONTACT
1.15. INVALIDITY
2. CALIFORNIA AND OTHER STATE PRIVACY RIGHTS ADDENDUM
2.1. INFORMATION WE COLLECT
2.2. USE OF PERSONAL INFORMATION
2.3. SHARING PERSONAL INFORMATION
2.4. YOUR RIGHTS TO OBTAIN INFORMATION
2.5. YOUR PRIVACY CHOICES
2.6. DELETION REQUEST RIGHTS
2.7. NON-DISCRIMINATION
2.8. OTHER CALIFORNIA PRIVACY RIGHTS
2.9. HOW TO SEND US YOUR FEEDBACK
3. GDRP DATA PROTECTION ADDENDUM
3.1. What data do we collect?
3.2. How do we collect your data?
3.3. How will we use your data?
3.4. How do we store your data?
3.5. Marketing
3.6. What are your data protection rights?
3.7. What are cookies?
3.8. How do we use cookies?
3.9. What types of cookies do we use?
3.10. How to manage cookies
3.11. Privacy policies of other websites
3.12. Changes to our privacy policy
3.13. How to contact us
3.14. How to contact the appropriate authority
1. GENERAL PROVISIONS
1.1. TYPES OF INFORMATION WE MAY COLLECT
We may collect the following types of information in connection with your Elevate Climate (“Elevate Climate”) services (“Services”), including without limitation use of this web portal:
• Your name, email address, contact information, date of birth, phone number(s), and statistics
generated from your sessions using Elevate Climate devices.
• Data about your Elevate Climate device, including your device ID, IP address, cookies, web
beacons, browser type, operating system, cross-device matching data, and similar data, including
without limitation metadata or data used for analytics purposes
• Information about when your Elevate Climate Services were initiated, modified or terminated,
and dates/times of logins and logouts
• Any permissions and authorizations you have provided related to Elevate Climate including
without limitation the identity of and other information concerning other individuals to whom you
have given access to your Elevate Climate Services.
• Information about and related to any services or third party platforms you use or access through
your Elevate Climate Services, including frequency of access, types of use, features or
functionality used, etc.
• Security related information, which include but are not limited to your credentials, permissions
and authorizations for our Services and those of third party platforms, and geolocational
information. If Elevate Climate institutes client accounts, this information will also include
username and password, number of failed login attempts, timeouts, past passwords, security
questions for identity or account validation, number and frequency of username or password
resets,
In addition, we may collect other information as permitted under applicable law. We may also share information regarding your Elevate Climate Services as follows:
• Within Elevate Climate, including with employees, contractors, agents, and service providers,
and with other third parties we use to support our business or services and who are bound by
contractual obligation to keep information confidential and use it only for the purposes for which
we disclose it to them;
• To protect our rights and property and the rights and property of our clients and others, including
to enforce agreements, policies and terms of use;
• To comply with applicable laws and regulations;
• To respond to lawful requests, regulatory enquiries, investigations and legal process;
• To protect the safety of any person;
• With third parties other than as set out above and only with your consent;
• In connection with, or during the consideration, negotiation, or consummation of any merger,
divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our
assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.4In addition, we may share information as permitted under applicable law.
1.2. OUR COOKIES
Elevate Climate does not use cookies.
1.3. THIRD-PARTY COOKIES
Elevate Climate does not permit third-party cookies.
1.4. DATA RETENTION
To the extent permitted by applicable law and any applicable client agreements, we may retain your information for as long as needed to comply with our legal obligations (which obligations include those to you, our clients, or to any third parties including regulatory and related authorities), to resolve disputes, to enforce our legal rights, policies, terms and agreements, for analytic purposes, for security purposes, or for as long as is reasonably necessary for other lawful purposes.
1.5. SECURITY OF INFORMATION
Elevate Climate uses technical and physical safeguards to protect the security of your information from unauthorized disclosure. However, security cannot be guaranteed against all threats.
If Elevate Climate institutes client accounts, you may not assign or transfer your Elevate Climate account or share your Elevate Climate login, password, or any other credentials with any other person without our consent. Please notify us immediately if you believe the security of your Elevate Climate account may have been compromised.
1.6.NOTICE REGARDING CHILDREN AND MINORS
Elevate Climate recognizes the importance of protecting the privacy and safety of children. Elevate Climate has no actual knowledge that it sells or shares the personal information of consumers under 16 years of age. (11 CCR 7011(e)(1)(G).) If you believe we have collected data from a user under sixteen (16) years old without the consent of their parent or legal guardian, please let us know immediately by contacting us as indicated below in Section 1.14, CONTACT, and provide sufficient information so we can act appropriately on your request.
1.7. DISPUTES
Unless otherwise required by applicable law, or otherwise specified in other Elevate Climate terms applicable to the specific Services you are accessing or using through Elevate Climate (and then only to the extent that the dispute relates solely to such specific Services), you agree that all provisions regarding disputes set forth in our terms of use also apply to any disputes related to this Elevate Climate User Privacy Policy except to the extent specifically overridden by this Elevate Climate User Privacy Policy; this includes, without limitation, choice of law, forum, service of process, mediation or arbitration, waiver of rights to trial by jury and agreement not to assert any claims in a consolidated or class action.
1.8. YOUR RIGHTS
When it comes to your information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of you’re the information we have about you
• You can ask to see or get an electronic or paper copy of the information we have about you.
Ask us how by emailing contact@elevateclimate.com.
• We will provide a copy or a summary of your information, usually within 10 business days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your personal record
• You can ask us to correct personal information about you that is incorrect or incomplete. This applies to fact-based metrics such as your date of birth, gender, or marital status. Ask us how by e-mailing contact@elevateclimate.com.
Request confidential communications
• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
Ask us to limit what we use or share
• You can ask us not to use or share certain information about you. We are not required to agree to your request, and we may say “no” if it would negatively affect your Services.
• If you pay for a service in full, you can ask us not to share that. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
• You are entitled upon request to a list (accounting) of the times we’ve shared your information for six years prior to the date you ask, who we shared it with, and why.
• We will include all the disclosures except for those prohibited by law or that would expose our confidential information, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another accounting within 12 months.
Get a copy of this privacy policy
You can ask for a paper copy of this Privacy Policy at any time, even if you have agreed to receive the Privacy Policy electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
• If you have given someone power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your information.
• We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
• You can lodge a complaint with us if you feel we have violated your rights in any way. Please see information in Section 1.14, CONTACT, regarding how to contact us.
1.9. YOUR CHOICES REGARDING YOUR INFORMATION
For certain information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
We never share your information for the following purposes (unless you give us written permission, which we will not solicit):
• Marketing purposes
• Sale of your information
1.10. APPEAL OF OUR DECISIONS
An appeal procedure is required by a number of states. You can appeal any decision we make about your information by sending an email to Alicia Robinson at alicia@elevateclimate.com.
1.11. OUR USES AND DISCLOSURES
How do we typically use or share your information?
We typically use or share your information in the following ways.
In the delivery of our services
We may use and share your information to deliver our services to you, to improve the delivery of our services, and to contact you when necessary.
Billing and payment for your Elevate Climate services
We may use and share your information to bill and get payment.
How else can we use or share your information?
We are allowed or required in some circumstances to share your information in other ways that most often contribute to the public good, such as statistics and research. However, we have to meet many legal conditions before we can share your information for these purposes.
Comply with the law
We will share information about you if state or federal laws require it. We can use or share information about you:
• For law enforcement purposes or in response to a valid legal mandate
• With respect to other government requests.
Respond to Subpoenas, Court Orders, and Other Legal Actions
We can share information about you in response to a court or administrative order, or in response to a subpoena.
1.12. OUR RESPONSIBILITIES
• We are required by law to maintain the privacy and security of your protected information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this Privacy Policy and give you a copy of it in writing if you so request.
• We will not use or share your information other than as described here unless you give us written permission. If you give us such permission, you may withdraw it at any time. You must advise us in writing if you wish to revoke any previously given permission.
1.13.CHANGES AND AMENDMENTS TO THE TERMS OF THIS NOTICE
We reserve the right to change and/or update the terms of this Privacy Policy at any time and without advance notice to you, and all such changes will apply to all information we have about you and we will post the updated Privacy Policy on our website and update the Privacy Policy’s effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
1.14.CONTACT
If you have any questions about this Elevate Climate User Privacy Policy or any other aspects of your privacy rights with respect to Elevate Climate, please contact us at:
Elevate Climate
418 Broadway, Ste 8089
Albany, NY 12207
Attention:
By email: Alicia@elevateclimate.com
By Phone: 916-538-4117
Website address: www.ElevateClimate.com
1.15. INVALIDITY
If any portion of this Privacy Policy is found to be invalid with regard to a person or entity under a particular state’s law or any federal law or another country’s law or under the GDPR, then the narrowest amount possible of that portion of this Privacy Policy shall be held to be invalid for those users covered by that law, and the remainder of this this Privacy Policy will continue in full force and effect. Further, if any portion of this Privacy Policy is found to be invalid, then any arbitrator or any court that becomes involved is hereby directed by the parties to replace the legally invalid provisions of this Privacy Policy with legally valid provisions which will, from an economic viewpoint, most nearly and fairly approach the eliminated provisions.
2. CALIFORNIA AND OTHER STATE PRIVACY RIGHTS ADDENDUM
A number of states have passed or are in the process of passing online privacy requirements, including California, Indiana, Tennessee, Iowa, Montana, Texas, Florida, Connecticut, Colorado and Virginia. In addition to the General Terms above, this Addendum (“State Addendum”) to the Privacy Policy applies to any person or entity covered by the law of one or more of the states with such an online privacy policy. In the event of any conflict between this State Addendum and the General Terms section, this State Addendum controls.
This State Addendum is intended to comply with the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”) and the associated regulations (altogether, “CCPA”) and other state privacy laws. Any terms defined in the CCPA have the same meaning when used in this State Addendum unless otherwise specified.
2.1.INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
• Publicly available information from government records.
• De-identified or aggregated consumer information
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months (as identified in Cal. Civil Code Section 1798.140(v)(1)(A) through (K)) as indicated:
Collected
A. Identifiers.
A real name. We do not collect the following items: alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
YES
B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name or signature. We do not collect Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.Some personal information included in this category may overlap with other categories.
YES
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
NO
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
NO
E. Biometric information. (Ca. Civ. Code Sec. 1798.140(c).)
An individual's physiological, biological, or behavioral characteristics, including information pertaining to an individual's deoxyribonucleic acid (DNA), that is used or is intended to be used singly or in combination with each other or with other identifying data, to establish individual identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.
NO
F. Internet or other similar network activity.
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
NO
G. Geolocation data.
Physical location or movements.
NO
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar information.
NO
I. Professional or employment-related information.
Current or past job history or performance evaluations.
NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
NO
K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
NO
L. Sensitive Personal Information listed in Cal. Civ. Code Sec. 1798.140(ae).
(1) Personal information that reveals:
(A) A consumer's social security, driver's license, state identification card, or passport number.
(B) A consumer's account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.
(C) A consumer's precise geolocation.
(D) A consumer's racial or ethnic origin, religious or philosophical beliefs, or union membership.
(E) The contents of a consumer's mail, email, and text messages unless the business is the intended recipient of the communication.
(F) A consumer's genetic data.
(2)
(A) The processing of biometric information for the purpose of uniquely identifying a consumer.
(B) Personal information collected and analyzed concerning a consumer's health.
(C) Personal information collected and analyzed concerning a consumer's sex life or sexual orientation.
NO
Category
Examples
We obtain the categories of personal information listed above either directly from you (e.g., from your use of the Services) or indirectly from you (e.g., observing your actions on our website or through our devices), as further described above.
These categories of information that we collect will be retained indefinitely. (11 CCR 7012(e)(4).)
We do not use or disclose Sensitive Personal Information for purposes other than those specified in 11 CCR 7027(m), which are those purposes identified in Cal. Civil Code Section 1798.121(a) for which a business may use or disclose Sensitive Personal Information without being required to offer consumers a right to limit that use or disclosure. These purposes are as follows:
• To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services;
• Helping to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for these purposes;
• Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer's current interaction with the business;
• Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business;
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.
2.2.USE OF PERSONAL INFORMATION
We may use, or disclose the personal information we collect for one or more of the following purposes:
• To fulfill or meet the reason you provided the information. For example, providing Elevate Climate products or services to you or responding to questions about Elevate Climate products or services.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To help maintain the safety, security, and integrity of Elevate Climate, our website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve the Elevate Climate website, products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred.
• We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
2.3.SHARING PERSONAL INFORMATION
We share your personal information with the following categories of third parties:
• Service providers.
• Third Parties that you consent to or direct us to share your information with.
Disclosures of Personal Information for a Business Purpose
We may disclose the following categories of personal information for a business purpose:
• Category A: Identifiers.
We disclose your personal information for a business purpose to the following categories of third parties:
• Service providers.
• Third parties that you consent to or direct us to share your information with.
2.4.YOUR RIGHTS TO OBTAIN INFORMATION
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we disclosed your personal information for a business purpose, a list disclosing:
- Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
• We do not provide these access and data portability rights for B2B personal information.
2.5. YOUR PRIVACY CHOICES
You may choose the option “Do Not Sell or Share My Personal Information” and/or “Limit the Use of My Sensitive Personal Information.” By emailing contact@elevateclimate.com you can designate your choices.
The “Do Not Sell or Share My Personal Information,” will enable you, or a person authorized by you, to opt out of the sale or sharing of your Personal Information as defined in the chart above.
The “Limit the Use of My Sensitive Personal Information” will enable you, or a person authorized by you, to limit the use or disclosure of your Sensitive Personal Information as defined in the chart above to the following uses:
• To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services;
• Helping to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for these purposes;
• Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer's current interaction with the business;
• Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business;
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.
(Cal. Civ. Code Sec. 1798.135(a)(3), 1798.121 and 1798.140; 11 CCR 7015.)
You have the right not to receive discriminatory treatment by the business for the exercise of privacy rights conferred by the California Consumer Privacy Act (“CCPA”), including an employee’s, applicant’s, or independent contractor’s right not to be retaliated against for the exercise of their CCPA rights. (11 CCR 7011(e)(2)(f).)
2.6. DELETION REQUEST RIGHTS
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights, below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
• Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our services.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation. We will not delete investor contact information as we are required to give investors notice in certain situations.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
• We do not provide these deletion rights for B2B personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us per the instructions above in Section 1.14, CONTACT.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please call the phone number referenced above.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
• Name, address, date of birth, usernames (where applicable) and email address. We may use this information to surface a series of security/quiz questions to you to verify your identity.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
For Access, Data Portability, or Deletion Requests, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. (11 CCR 7011(e)(3)(E).) We will inform the requestor if their identity cannot be verified. (11 CCR 7012(a).) We do not require a consumer to verify their identity to make a request to opt-out of sale/sharing or to make a request to limit. (11 CCR 7060(b).)
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
Any disclosures we provide will cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
2.7.NON-DISCRIMINATION
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
2.8. OTHER CALIFORNIA PRIVACY RIGHTS
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of Elevate Climate’s products or services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, contact us as described above, under Section 1.14, CONTACT.
2.9.HOW TO SEND US YOUR FEEDBACK
Our goal is to respect your privacy and we encourage user feedback to help us improve our privacy policies. If you have any questions, concerns or suggestions about this privacy statement or our processing of your personal information, please contact us as described above under Section 1.14, CONTACT. (11 CCR 7011(e)(3)(J).)
3) GDRP DATA PROTECTION ADDENDUM
Compliance with the European Union’s General Data Protection Regulation (GDPR)
In addition to the General Terms above, this GDRP Data Protection Addendum (“GDRP Addendum”) applies to any person or entity covered by the European Union’s General Data Protection Regulation. A given provision also applies when any U.S. state or federal law requires it. Further, certain terms from the State Addendum above apply here as specified below. In the event of any conflict between the General Terms, the State Addendum or the General Terms, this GDRP Addendum controls and after that the State Addendum controls.
3.1. What data do we collect?
See Section 1.1, TYPES OF INFORMATION WE MAY COLLECT, above.
3.2. How do we collect your data?
We collect your data through registrations or responses you make on our website, orders you make for our products and services, emails and letters you send us, customer surveys we may use from time to time, information we receive from your insurers, biometric information we collect from your use of our services, cookies in your browser or cookies we place on your computer to help our website run better, and other sources relating to the services and equipment we provide.
3.3.How will we use your data?
See Section 1.11, OUR USES AND DISCLOSURES.
Our company collects your data so that we can:
• Process your order, manage your Services.
• Email you with special offers on other products and services we think you might like.
• When our company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
3.4. How do we store your data?
• See Section 1.5, SECURITY OF INFORMATION.
• Also see Section 1.4, DATA RETENTION.
3.5.Marketing
• Our company would like to send you information about products and services of ours that we think you might like, as well as those of our affiliates and partner companies (“Company Group”).
• We will assume that by providing us information you have agreed to receive such marketing, but you may always opt out at a later date.
• You have the right at any time to stop our company from contacting you for marketing purposes or giving your data to other members of our Company Group.
• If you no longer wish to be contacted for marketing purposes, please email contact@elevateclimate.com.
3.6.What are your data protection rights?
• Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
• The right to access - You have the right to request our company for copies of your personal data. See Section 1.8, YOUR RIGHTS.
• The right to rectification - You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete. See Section 1.8, YOUR RIGHTS.
• The right to erasure - You have the right to request that our company erase your personal data, under certain conditions. See Section 2.6, DELETION REQUEST RIGHTS.
The right to restrict processing - You have the right to request that our company restrict the processing of your personal data, under certain conditions. See Section 2.5, YOUR PRIVACY CHOICES
• The right to object to processing - You have the right to object to our company's processing of your personal data, under certain conditions. See Section 2.5, YOUR PRIVACY CHOICES
• The right to data portability - You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions. See Section 1.8, YOUR RIGHTS.
If you make a request, we will respond to you. If you would like to exercise any of these rights, please contact us per the information in Section 1.14, CONTACT.
3.7.What are cookies?
• Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. See Section 1.2, OUR COOKIES, and Section 1.3, THIRD-PARTY COOKIES.
For further information, visit https://allaboutcookies.org/.
3.8.How do we use cookies?
• Our company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in.Understanding how you use our website.
- Also see Section 1.2, OUR COOKIES, and Section 1.3, THIRD-PARTY COOKIES.
3.9.What types of cookies do we use?
• Our website does not use cookies.
Also see Section 1.2, OUR COOKIES, and Section 1.3, THIRD-PARTY COOKIES.
3.10.How to manage cookies
• You can set your browser not to accept cookies and, among other websites, https://its.uiowa.edu/support/article/719 tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
3.11.Privacy policies of other websites
• Our company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
3.12.Changes to our privacy policy
• Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the date at the beginning of this policy.
3.13.How to contact us
• If you have any questions about our company's privacy policy, the data we hold regarding you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. To do this, see Section 1.14, CONTACT.
3.14.How to contact the appropriate authority
• Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may appeal any of our decisions. To do this, see Section 1.10, APPEAL OF OUR DECISIONS.
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Privacy Policy
